Check-infrom 4:00 pmCheck-outuntil 9:00 amEarly check-in / late check-outYes, subject to availability and on request.Contactless check-inContactless check-in via key safe. You will receive the check-in information incl. key code by email approx. 4 weeks before arrival.Submission of registration detailsRegistration details and ID documents must be submitted digitally before arrival.Security depositFor security reasons, we require a deposit of €250 via credit card pre-authorization.PaymentThe full amount must be transferred before arrival. Payment methods: EC card, Visa, Mastercard.ReceptionNo, there is no reception in the apartment building.ContactBy email or by phone.

WiFiYes, available free of charge.ParkingYes, each apartment has one underground parking space (height 2.20 m) directly beneath the building.EV charging stationYes, an EV charging station is available in the underground garage.ElevatorYes.

CateringSelf-catering.Bread roll serviceNo.BreakfastBreakfast buffet available at Hotel Sieghard.

Supermarket 1MPreis – Tuxer Straße 799, 6290 MayrhofenSupermarket 2Spar – Hauptstraße 473, MayrhofenDrugstoreBipa – opposite the apartment buildingBakeryBäckerei Kostner – in the neighboring building

Laundry facilities in the buildingNo.Local laundry serviceInformation in the apartment as well as online in the room info.

ToasterAvailableCutlery & knives, bottle opener & corkscrewAvailableNespresso capsule machineAvailableCapsules4 capsules for the first dayDishesAvailableCooking utensils & cookwareAvailableStove & ovenAvailableRefrigeratorAvailableDishwasherAvailableKettleAvailableSalt & pepperAvailableDish towels2 piecesMicrofiber cloths2 piecesDishwashing liquid & cleaning suppliesAvailableDishwasher tabletsAvailableSpongeAvailable

LocationFloor -1LockableYes.AccessWith key card.Ski boot dryerYes. Each apartment has a lockable ski locker with boot dryer. Apartment number = ski locker number.

Bicycle storage room No separate room available. Alternative Bicycles can be stored in the ski room (floor -1). Power sockets are available.

Pets allowed Yes, on request 1 dog per apartment is allowed for a fee. Other animals No, dogs only. Dog left alone in the apartment Maximum 2 hours.

Waste separation Residual waste, organic waste, plastic, metal, paper and glass must be disposed of separately.

Guest A–Z / Frequently Asked Questions

Q: Basic / initial apartment equipment

Bed linenIncluded, no automatic change.TowelsYes, per person 1 small and 1 large towel. From 6 nights: a second set (1 large, 1 small towel) per person included.Change of bed linen & towelsAvailable on request and for a fee.HairdryerYes.Shampoo, shower gel, soapYes.Toilet paper3 rolls per bathroom for the day of arrival.Vacuum cleanerA vacuum cleaner is available on each floor.Ironing board & ironAvailable in the ski room.

To help you plan your holiday in a relaxed way right from the start, we have put together the most important information for you about arrival and departure, parking, apartment facilities, laundry, ski room, bicycle storage and much more. In our FAQs you will quickly find answers to the most common questions – clearly arranged by topic.

Arrival & Departure

Internet & Parking

Catering

Shopping options

Basic / initial apartment equipment

Laundry service

Kitchen equipment

Ski room

Bicycle storage

Pets

Quiet hours / Parties / Smoking

Waste disposal

Quiet hours	From 9:00 pm to 8:00 am.
Parties	Parties are prohibited. Loud shouting in the stairwell and bringing in external visitors are also not allowed.
Smoking	Only allowed on the balcony with the terrace door closed.
E-cigarettes	Not permitted in the building or in the apartment.

Toaster	Available
Cutlery & knives, bottle opener & corkscrew	Available
Nespresso capsule machine	Available
Capsules	4 capsules for the first day
Dishes	Available
Cooking utensils & cookware	Available
Stove & oven	Available
Refrigerator	Available
Dishwasher	Available
Kettle	Available
Salt & pepper	Available
Dish towels	2 pieces
Microfiber cloths	2 pieces
Dishwashing liquid & cleaning supplies	Available
Dishwasher tablets	Available
Sponge	Available

Guest A–Z / Frequently Asked Questions

We are family. Sieghard Kristallhütte coolnest Alpin Apartments